Privacy Policy

Who we are

Our website address is: https://blackgold.com.

Cookies

We utilize cookies to maintain the site, cookies to collect anonymized information about visitors to the site for analytics purposes, and cookies to track website views, downloads, form completions, chatbot conversations, and email list signups of customers in our Hubspot customer relationship management database in order to better serve you.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you fill out the contact form on our website, your data is stored with Hubspot, a customer relationship management and digital marketing software that we use. We retain the information that you submit, and messages you send us, in order to better serve you and sometimes contact you about business related items that may interest you. If you request it, we will delete your data from that database within 30 days. We do not sell your information to any third parties.

How long we retain your data

If you fill out our forms or use the chat with us service, the information transmitted through the form and the chat and its metadata are retained indefinitely, including any personal information you submit. This is so we can can better serve our customers.

If you would like us to delete your data, we will do so within 30 days of a written request.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.